Your bonus may have been removed as all our bonuses and promotions have an expiry date. If you couldn’t claim your bonus within the required time period, unfortunately, the bonus will expire. To make sure you receive your bonus, follow the steps to claim the bonus within the time frame, which can be found in our Terms and Conditions. We also recommend opting-in to our marketing communication to receive notifications of when you receive a bonus. Plus, even if you did miss the bonus, we regularly send our players bonuses to help them play our online slots, and so there could be some coming your way in the future.